i8fb Privacy Policy
i8fb treats the protection of your personal information as its top priority. This policy clearly describes how we collect, use, and store your data.
1. Introduction
i8fb (referred to hereinafter as "we", "our", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy describes what personal information we collect from you while using the website https://i8fb.cam, how that information is used, and what steps we take to protect your privacy.
By accessing this website or creating an account, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
2. What Information We Collect
i8fb collects your information in various ways. Below is a detailed description of the information collected:
Registration Information
- Full name
- Date of birth
- Email address
- Preferred username
- Password (encrypted)
Financial Information
- bKash / Nagad / Rocket number
- Bank account details
- Transaction history
- Deposit and withdrawal records
Identity Verification Information
- National ID card (NID)
- Passport or driving licence
- Proof of address
- Live selfie
Usage Information
- IP address and device information
- Browsing behaviour and log data
- Game play history
- Session duration
Please note that i8fb never collects your phone number. All support is handled via email and live chat.
3. Purpose of Using Your Information
i8fb uses your personal information for the following legitimate purposes:
- Account management: To handle your registration, login, and account security.
- Identity verification: To confirm your age and identity through the KYC (Know Your Customer) process. Only those aged 21 or above may register.
- Financial transactions: To process deposits and withdrawals, prevent fraud, and comply with anti-money laundering (AML) regulations.
- Service improvement: To personalise your experience and recommend new games and promotions.
- Customer support: To resolve your issues via live chat or email.
- Legal compliance: To respond to any regulatory requests under applicable law.
- Marketing communications: To inform you about bonus offers, tournaments, or special promotions, with your consent.
We will never use your information beyond the purposes described above. If the purpose of use needs to change, we will notify you in advance.
4. Cookie Policy
The i8fb website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help our site run more smoothly.
Cookies We Use
- Essential cookies: For maintaining login sessions, security tokens, and saving your preferences — the site cannot function without these.
- Performance cookies: To monitor site speed and functionality. These do not collect personally identifiable information.
- Functionality cookies: To remember your language preference and other settings.
- Analytics cookies: To analyse usage patterns in order to improve our content and services.
You can control or delete cookies at any time from your browser settings. However, disabling certain cookies may limit the functionality of the site.
5. Information Sharing and Disclosure
i8fb does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
The minimum necessary information is shared with relevant financial institutions to complete bKash, Nagad, Rocket, and bank transfer transactions. These partners adhere to strict security standards.
Legal Authorities
Information may be disclosed in accordance with lawful directives from law enforcement agencies or regulators, or to assist in investigating fraud and illegal activities. Each such request is verified.
Technology Service Providers
Technical data may be shared with cloud hosting, cybersecurity, and game software providers for the purpose of operating the site. All such providers are contractually bound to uphold our privacy standards.
6. Data Retention Period
i8fb retains your personal information only for as long as necessary. The retention period depends on the type of information and legal requirements:
- While the account is active: Registration, KYC, and transaction information is retained for the entire period the account remains active.
- After account closure: Financial transaction records are retained for a minimum of 5 years, in compliance with anti-money laundering regulations.
- Usage log data: Automatically deleted after 1 year as a general rule.
- Marketing consent: Use of information for marketing purposes stops as soon as you withdraw your consent.
Once the designated retention period ends, information is securely deleted or irreversibly anonymised.
7. Security Measures
i8fb applies industry-standard security technology to protect your information:
🔒 SSL Encryption
All pages and transactions on the site are protected by 256-bit SSL/TLS encryption.
🛡️ Data Encryption
Passwords and sensitive information are stored in encrypted form in the database.
⚡ Firewall Protection
Advanced firewalls and intrusion detection systems prevent unauthorised access.
🔑 Two-Factor Authentication
Two-factor authentication (2FA) is available to protect your account.
However, no online system is completely risk-free. We advise you to use a strong password, never share your login details with anyone, and notify us immediately at [email protected] if you notice any suspicious activity.
8. Your Rights
As an i8fb user, you have the following rights regarding your own personal information:
Right to Access
You may request to view the information we hold about you. We will respond within 30 business days.
Right to Rectification
If any of your information is incorrect or outdated, you may request a correction. Most information can be updated directly from the account panel.
Right to Erasure
Upon closing your account, you may request the deletion of all information beyond what is required by law. Financial records must be retained for a set period for regulatory reasons.
Right to Opt Out of Marketing Communications
You may stop receiving promotional emails or messages at any time. You can opt out via account settings or by writing to [email protected].
Right to Data Portability
You may request your account and transaction data in a machine-readable format.
To exercise any of the above rights, email [email protected]. We will process your request after verifying your identity.
9. Protection of Minors
i8fb strictly prohibits anyone under the age of 21 from opening an account or using the service. An age verification process is followed at the time of registration and is confirmed through identity document checks during the KYC process.
We do not knowingly collect information from anyone under the age of 21. If we receive a complaint that a minor has opened an account, we will immediately close that account and delete all information collected.
10. Policy Changes
i8fb may periodically update this privacy policy in response to business needs, technological changes, or legal requirements.
For any significant changes, we will:
- Send a notice to your registered email at least 30 days before the date of the change.
- Publish the new version on this page of the website and update the "Last Updated" date.
- For important changes, a notice will be displayed on the site.
If you continue using the platform after the changes, you will be considered to have consented to the updated policy. If you do not agree to the new policy, you may close your account and stop using the service.
11. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Live Chat
24/7 live chat support in Bengali.
Use live chat for instant support.
Our privacy team takes your concerns seriously and is always ready to resolve them. We will send a formal response within 30 days of receiving your request.